Subscribers

Residents follow the site two ways: by email, and by notifications on their phone or computer. You send to both at once from a published post, notice or event.

How residents sign up

By email

1. On the site's Email updates page, the resident enters their email and presses Subscribe.
2. The site emails them a confirmation link, valid for 48 hours.
3. They follow the link. Their address is now confirmed.

Only confirmed addresses are ever sent anything. Every email carries a one-click unsubscribe link.

By notification

The resident presses Get notifications at the foot of the site and allows it in their browser. On an iPhone or iPad, they first add the site to their home screen. Turning notifications off in the browser stops them.

Sending

Nothing is sent when you publish. You choose when.

1. Open a published post, notice or event.
2. Press Notify subscribers.
3. The prompt counts who will receive it: the devices by notification and the email subscribers. Press Notify.

Notifications go to every device. Email goes to every confirmed subscriber, in their own language, and keeps sending in the background while you work. The result names how many it reached.

The button shows once the item is saved and published, and the site has email or notifications set up. Any editor allowed to edit the item can send it.

The subscriber list

Email subscribers lists the addresses, 50 to a page.

• The counts at the top read, for example, 120 confirmed · 4 awaiting confirmation. A pending address has not followed its link yet, and gets nothing.
• Filter by Status, search by email, and switch between Subscribed and Unsubscribed.
• Export CSV downloads the confirmed addresses, with each one's language and dates.
• To remove an address, press and hold its remove button for two seconds. The resident can sign up again whenever they like.

Only administrators see the subscriber list.