Accessibility
Accessibility conformance statement.
What we build to, how it is tested, what currently does not pass, and how to tell us when we have missed something.
The standard
WCAG 2.2 Level AA, across the platform and the public portal.
The legal requirement under the Accessibility for Ontarians with Disabilities Act is WCAG 2.0 Level AA. Aptli targets WCAG 2.2 Level AA, which is the later standard and a higher bar. This statement covers the Aptli platform, the public service portal, and sites built on the Aptli content system.
- Accessibility is built into the shared templates and component library, so every content type inherits keyboard navigation and screen-reader support rather than receiving it individually.
- Mirrored languages are published as real indexable pages rather than through a translation widget, so assistive technology reads the page in its declared language.
- Target sizes, focus order and contrast are checked by automated gates that run in the build, alongside manual review.
- This website is covered by the same gates: axe-core runs against every prerendered page in every language, and a static contrast auditor resolves the palette and checks each foreground and background pair.
Current status
Conformant to WCAG 2.2 Level AA.
Verified in August 2026 across the Aptli platform, the public service portal, and the Aptli content system. Method: automated auditing with axe-core against every rendered page, a static contrast auditor that resolves the colour palette and checks each foreground and background pair, pattern analysis for keyboard operability and accessible names, and manual source review. Findings were remediated and the measurements re-run against the resulting code.
Automated analysis cannot evaluate focus order under real tab navigation, screen-reader announcement, or the cognitive criteria. Those are covered by manual review, and we will send the audit output on request rather than a summary of it.
Known exceptions
What does not pass today.
This section is populated from audit output rather than from memory, and it stays on the page whether or not it has entries. It is re-checked before every release.
No outstanding conformance exceptions at the last measurement. Two limits are worth stating anyway: prerecorded media supplied by an operator carries no caption authoring tool, so captions must be supplied with the file (SC 1.2.2); and third-party content embedded into a site by its operator is outside our control and is that operator's responsibility.
Feedback
Tell us when we have missed something.
If you encounter a barrier in the Aptli platform, in a public portal running on it, or on this site, report it and we will respond with a timeline. Accessibility defects are treated as defects, not as enhancement requests.
- In-app: the built-in bug reporting and help request tools.
- Email: the contact form on this site reaches the same queue.
- Alternative formats of any material on this site are available on request.
Ask for the current audit output.
If an accessibility requirement is part of what you are scoring, we will send the current state in writing rather than a summary.